Community Guidelines

OpStap brings people together for a night out. To keep that safe and enjoyable for everyone, these guidelines apply to all users.

• Treat others the way you want to be treated.
• Discrimination based on origin, gender, religion, sexual orientation or other characteristics is not tolerated.
• Harassment, bullying or threatening other users is strictly forbidden.
• Inappropriate profile photos and usernames are not allowed.

• When you check in for an evening, you confirm that you seriously intend to go.
• If you cannot make it, cancel as early as possible in the app.
• No-shows without cancellation lower your trust score.
• Repeated no-shows may result in a temporary or permanent account block.

• Identity verification is required to check in.
• The app is only available to people aged 18 and over.
• You can report or block any user via their profile or (group) chat.
• All reports are reviewed and followed up by the OpStap team.

If you feel unsafe or in danger, always call the police first. In an emergency: 112. Not urgent but still need police: 0800 8844. OpStap is not an emergency service. Afterwards you can report in the app or email opstap@pascal.services.

The following leads to immediate account removal without warning:

• Providing false identity details during verification
• Creating multiple accounts
• Sharing other users' personal data outside the app
• Sending sexual or violent messages in group chat
• Using the app for commercial purposes or spam
• Abusing the report or block button

• Every user has a trust score from 1 to 10.
• The score rises when group members confirm you showed up.
• The score drops for no-shows or last-minute cancellations.
• A low score can affect your chances of being matched.

If you break the rules, OpStap may take these steps:

• Warning: first offence for light misuse
• Temporary block: repeated or more serious misuse
• Permanent ban: serious violations or ongoing misconduct

Appeal via opstap@pascal.services. We respond within 5 business days.

Report via:

• The report button on a user's profile
• The report option in (group) chat
• Email: opstap@pascal.services

All reports are confidential. Your identity is not shared with the reported user. Reporting to OpStap does not replace contacting the police — in danger call 112 or 0800 8844.